Policies & Procedures | The Poverello Center

The Poverello Center’s operating policies and procedures are published here in full. Each document is available to download as a PDF.

Good Governance: Accounting

Financial Management and Internal Control

1.0a

Conflict of Interest

1.1

Whistle Blower

1.2

Use of Funds

1.3

Cash Flow

1.4

Credit Cards

1.5

Checks, Payments, Signatures and Disposal

1.6

Auditor Selection

1.7

Allocation Planning

1.8

Ryan White Program Income

1.10

Accounts Payable

01.11

Accounts Receivable

01.12

Petty Cash

1.13

Good Governance: Administration

Events

Events Planning

03.01

Programs: Eat Well Center

Healthy Foods

04.01

Grocery Unit of Service

04.02

Participant Choice

04.03

Personal Protective Equipment

04.04

Food Pickup by Volunteers and Community Clients

04.05

Ryan White Part A Sliding Fee Scale Requirements

4.6

Food Transfers

04.06

Receiving Food

04.07

Packing Food

04.09

Breakroom and Kitchen

04.10

Ryan White Part A Sliding Fee Policy

No document

04.11

Eat Well Center Cleaning, Maintenance and Upkeep

No document

04.11

Human Resources

Thrift Store

Poverello Thrift Stores

06.01

Donations Received in the Thrift Store

06.02

Thrift Store use of Volunteers

06.03

Thrift Store Pricing

06.04

Presenting Receipts to Customers at Each Transaction

06.05

Thrift Store Sale Days

06.06

Merchandising Displays and Store Front Appearance

06.07

Thrift Store Staffing

06.08

Donation of Motor Vehicle, Mobile Home, Off Highway Vehicle or Vessel

06.09

Form HSMB 82050

Volunteers

See Volunteer Handbook

No document

Programs: Client Services

Non Discrimination

8.01

Confidentiality

8.2.

Serving Limited English Deaf HOH

08.03

Records-Retention-Schedule

8.04

Emergencies and Disasters

08.05

Termination of Service

08.06

Client Grievance Policy

No document

8.8

Client Rights and Responsibilities

08.08

Code of Ethics Conduct

08.09

Work Programming SUSPENDED

No document

08.10

HIPAA Privacy and Security Policy

08.10

Notice of Privacy Practices

08.11

Records Requests

08.12

Abuse Neglect and Exploitation

08.13

Anti-Kickback and Fraud

8.13

Programs: Live Well Center

Live Well Center Program

No document

9.1

Acupuncture

No document

9.2

Chiropractic

No document

9.3

Massage

No document

9.4

Haircuts/Styling

No document

9.5

Appointment Scheduling

No document

9.6

Meeting Spaces

No document

9.7

Social Service Incubation

No document

9.8

Marketing

Privacy Online

10.01

Libel and Infringement

10.02

Vehicle Charging

No document

10.03

Convicted Vendor List and Debarment Policy

10.07

Programs: Nutrition

Nutrition Program at Poverello

No document

11.01

Nutritional Counseling – Individual

No document

11.02

Nutritional Counseling – Group

No document

12.03

Ingredient Tastings

No document

12.04

Programs: Be Well Programming

Cooking Class

12.01

SBIRT Screening

No document

12.02

SBIRT Referrals

12.03

SBIRT Protocols

No document

12.04

SBIRT Data Collection

No document

12.05

HIV Prevention Strategy At Home Testing Policy 12.07

12.07

340B Pharmacy

No document

12.08

340b Definitions

340b 1.1 340b Program

340b 1.3 Duplicate Discounts

340b 1.4 Diversion Prevention

340b 1.5 Auditing and Monitoring

340b 1.6 Record Keeping and Reporting

340b 1.7 Hierarchy of Payors for Medication

RE_ How do ADAP, ACA, Ryan White Part A interpl…

SAMH

Drug Free Workplace and Programmatic Drug Testing

No document

14.1

COVID 19 Employee Guidelines

14.2